The Smashing Pickle

I am disappointed at the customer service here. We brought a voucher to play pickleball here on a Sunday afternoon and the front desk receptionist did not accept it. We asked the day prior and were informed it was okay. We asked to talk to the supervisor who asked us to leave without hearing our story. Even after explaining, the manager said we still could not use the voucher. The explanation was the worker was not familiar to their policy and provided incorrect information. We were not disrespectful or rude. This is my first time here and I was interested in potentially becoming a member. Now, I know I will not be revisiting this location. We were the only group playing pickleball at this time. There were 3 open courts. Please feel free to reach back out to me if you have any questions.

3 months ago

You can buy a non member open play pass on their website but there is no way to actually use it.

a month ago

The staff are friendly and welcoming, but the honest truth is that the skill level here is high . If you are a 3 or below … players can be distant and clique-ish . A few were very nice to me (thanks Eric and Brenden) and a few wouldn’t make eye contact for fear of having to say hi or smile. I eventually got into a group with these super “mean girl” older ladies of Asian descent and they never said hullo and spoke to each other in mandarin (I think) . I just wanted to lose and gth out of that game. So if you have trauma at being the fat kid who was always last to get picked for a game … this place quickly brings back those memories. I’m gonna go back though because I want to get better and I guess I’m a sucker for punishment . And I love the game

a week ago

Absolutely love The Smashing Pickle! The courts are well maintained, the atmosphere is fun and welcoming, and it’s a great place for players of all skill levels. The staff has always been friendly and helpful, and you can tell they’re working hard to build a great pickleball community. Whether you’re just getting started or you play regularly, this is a fantastic spot to get some games in. Looking forward to many more matches here!

2 weeks ago