MUSC Wellness Center

visited this location excited to finally have a place in Charleston where I could use a sauna and steam room for knee rehab. The staff was pleasant, and at $15, the day pass is very reasonable. Unfortunately, the experience went downhill quickly. The sauna and steam rooms are clearly designed for a club with far fewer members—easily 3 to 5 times fewer than they currently have. Within the first few minutes, I couldn’t even find a day-use locker, as most appear to be rented out. There was also very limited space to comfortably change. By the time I made it to the sauna and steam room, both were completely packed, making them unusable. I ended up not even changing or using the facilities. After less than 10 minutes in the building, I went to the front desk and explained that I felt I had wasted my money. Three staff members simply apologized, suggested better times to come, and sent me on my way. Given that they’re actively looking for new memberships, I was surprised there was no offer to let me try again another day or any attempt to make the situation right. That small gesture would have gone a long way. Overall, I was very disappointed and do not plan on returning.

3 weeks ago

Ever since 2020 the experience/offering have been on a decline and the membership has been on a steep increase. Basically doubling in price and have less to offer. They stopped towel service, very limited hours, paid parking, many machines in cardio room don’t repond to the touch screens. I believe it is a non profit gym so kinda surprised they increase price and cut costs so much. They fired most of the long term staff and now have students running most of it. The staff is very nice but operation, maintained and cleaning need a lot of work

3 months ago

This gym has the worst culture I’ve seen when it comes to wiping down equipment. Which is shocking whenever you consider that it is connected to a hospital. Some machines are poorly placed, with several facing away from mirrors, making it difficult to monitor form. By the evening, the weight plates are rarely organized, which makes it difficult to find basic plates like 10 lbs.

5 months ago

Worked out at the MUSC as a guest while vacationing in Charleston. A $20 guest fee for a nice facility & friendly staff was well worth it.

3 months ago

All of the good instructors with long years of experience and enormous integrity have been pushed out. The new management of the Wellness Center are out of touch with the needs of clientele. Very sad. .

7 months ago