Lisa & Douglas Goldman Tennis Center

This facility is beyond frustrating. My last hope is that the San Francisco Recreation and Parks Department looks into replacing Lifetime Activities and General Manager Betsy Kemp as the operators of this facility. The reservation system is consistently unreliable. Over the past two years, I have dealt with at least six separate incidents where I arrived for a confirmed reservation only to find the courts unavailable due to school team competition or damp conditions that were not communicated in time. This is a chronic issue known throughout the local tennis community. While I understand weather affects playability, cancelling a reservation 15-20 minutes beforehand—when most players are already commuting—is unacceptable business practice. The front desk's standard response is to apologize and offer a rebooking, but they refuse to address the root cause. I have lived in the neighborhood for over a decade and played here long before the renovation. I miss the days when this facility was operated reliably. The current management clearly does not care enough to implement meaningful changes, and I am tired of having my time wasted.

a month ago

The Lisa and Douglas Goldman Tennis Center in Golden Gate Park is a great experience for anyone who loves the sport. The recent renovations are truly outstanding, featuring beautifully maintained courts that play really well every time. This facility offers a welcoming atmosphere for players of all skill levels from beginners taking their first lesson to higher level club players. The staff is exceptionally friendly and the pro shop is fully stocked with quality gear. Furthermore, the location within the park makes it a very beautiful area to play, making it more than just a place to play, but a wonderful experience. Great spot for tennis.

5 months ago

What a joke. They cancel classes claiming “weather reasons” when the sun is shining just fine — it’s nothing more than a scam to keep your money and trap you with useless credits. Instead of issuing a refund like any decent business, they hide behind their shady little policy. The so-called lessons? Weak and watered down. The teachers are mediocre at best, clearly set up so you never actually improve and keep paying for more. It’s not a program to teach you, it’s a hamster wheel designed to milk your wallet. And don’t get me started on the staff. Jerry at the front desk is as rude and dismissive as every other review says — it’s almost like being condescending is part of his job description. Bottom line: fake “weather” excuses, scammy credit policy, mediocre instruction, and rude staff. Save yourself the frustration and take your money literally anywhere else

6 months ago

My favorite place to play in San Francisco. I have taken 8-9 classes there over 2 years. Great instructors. Beautiful setting. Perfect courts. My only gripe would be that I would they would invest in dryers for the courts. Some might have dew from the night before and sit in shade so it takes hours for the dew to dry and they cancel reservations instead of getting a dryer and putting it out there.

a year ago

I play here at least 1-2 times per week and am also enrolled in a 9 month program that costs $2200…for the third year in a row. And the high school kid working the front desk just yelled at me for asking if he could move my court reservation from one court to another lol This is not a tennis club. Customer service does not exist here.

7 months ago